POWRIC 7-Day Money-Back Return & Refund Policy

Valid for all online orders across Karachi, Lahore, Islamabad, Rawalpindi, Peshawar, Multan & all cities in Pakistan.

1. 100% Purity & Quality Guarantee

At POWRIC, we take immense pride in delivering pure, unadulterated mountain superfoods direct from Gilgit-Baltistan. If you have any concerns regarding taste, purity, or consistency, you are fully protected by our 7-day hassle-free money-back guarantee.

2. Return Window & Eligibility

You have 7 calendar days from the date of courier delivery to contact our support team. Returns are accepted if you suspect quality issues, if the parcel arrived damaged in transit, or if a wrong item was delivered.

3. How to Initiate a Return

Simply message our WhatsApp customer care at +92 355 5591360 or email support@powric.com with your order name and contact number. Our support team will guide you on the return process without unnecessary hassle.

4. Refund Timeframe (PKR)

Refunds are processed within 24 to 48 business hours upon approval and credited directly via JazzCash, Easypaisa, or Online Bank Transfer in Pakistani Rupees (PKR).

5. Free Return Shipping

POWRIC covers 100% of the return shipping fee if the return is due to broken glass packaging, damaged seals, or verified authenticity concerns.